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Choose Your Mascot Service

Match your mascot’s needs to the right level of care.

Comparison table showing what’s included in Lab Refresh, Lab Refresh+ and Lab Restoration services

Find the Right Level of Care

Not sure which level you need?

Use the table to compare what’s included at each stage, from professional cleaning to full structural restoration.

Repairs to existing components are covered under Lab Refresh+.
Replacement or rebuild work requires Lab Restoration.

Upgrades & Shipping

Lab Duo Voucher offering two mascot services at a discounted pre-paid rate

The Lab Duo Voucher

Two services. One saving.

Buy any two Lab services upfront and save 10%.


Use on two mascots or the same mascot twice within 12 months.

Perfect for:
✔ Clubs with more than one mascot
✔ Busy event seasons
✔ Mascots needing ongoing care

Mascot Lab postage kit box for safely shipping mascot costumes

The Postage Kit

Everything you need to ship your mascot safely.

UK only. Includes a double-walled box, liner, return courier label and branded tape, perfect for nationwide mascots that need secure, insured transit.

Ideal for:
✔️ Teams without local drop-off
✔️ Large heads and fragile builds
✔️ Emergency repairs that need fast dispatch

Rapid Repair (Emergency Service)

Fast fixes for urgent deadlines.

If your mascot suffers a last-minute break, tear or structural issue, Rapid Repair gets you priority studio time and fast turnaround. Includes minor fixes plus a full Refresh so your mascot returns clean, safe and camera-ready.

Perfect for:
✔️ Match-day emergencies
✔️ Events within days
✔️ Tears, holes, loose parts, broken seams

Shipping & Turnaround

Nationwide courier options available

Typical turnaround:

  • Lab Refresh: 3–5 days

  • Lab Refresh+: 5–7 days

  • Restoration: 10-14 days

  • Rapid Repair: priority turnaround (availability varies)

Studio Standards

We use eco-friendly products, safe for performers, and industrial-grade cleaning equipment to remove odour, refresh fabrics, and improve hygiene.

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