Lab Refresh+

Service Description

OVERVIEW For mascots that need more than a clean but don’t require a full restoration. Lab Refresh+ combines our deep clean with light repair work to keep your costume looking sharp, tidy and event-ready. ••• WHAT YOU GET • Full Lab Refresh (deep clean, sanitisation and protective treatment) • Light fabric repairs: small stitching fixes, patch repairs, loose seams and costume touch-ups • Surface improvements: feature definition, eyelash repairs, scuff and stain removal and hem tidying • Protective finishing to help extend costume life • Final quality check before return ••• EXAMPLES OF WHEN THIS SERVICE IS RIGHT FOR YOU • Missing mouth definition that needs repairing • Eyelashes misshapen or detached • Torn seams, holes in knees or light fabric wear • Broken chin strap • Internal harness needing minor repairs • Head or body needs sanitising plus tidy-up work ••• IMPORTANT Serious structural repairs are not included. If we find damage that requires more than light fixes, we’ll advise whether a Lab Restoration is more suitable. We only proceed with your approval. ••• SERVICE INFO • Turnaround: 5–7 working days • Price: £750 • Location: East Sussex • Nationwide courier available ••• HOW IT WORKS 1. Book online to request a service slot 2. We confirm availability and share packing guidance (outbound courier arranged by you unless you request assistance) 3. Pay a 50% deposit to secure your booking 4. Your mascot is cleaned, repaired and finished 5. Final balance due before return shipping ••• SCHEDULING NOTES Standard turnaround: 5–7 working days For urgent deadlines, please see our Emergency Repair service.